50 common BlackBerry problems solved

One of the great strengths of the BlackBerry is its ease of use. But it inevitable that you will encounter a few problems or random irritations that you can’t solve from time to time. In our rundown of 50 frequently asked questions you might finally find the answer…

I can’t install apps on my BES enabled BlackBerry
This is common because most companies block this facility. You could ask your IT administrator to change the setting or install some apps before you enable BES on your phone. This will often leave the apps in place even after the restriction has been placed.

My new BIS account is not registering
Contact your service provider to make sure it is set up correctly. If so, go to Options/Advanced Options/Host Routing Table and click ‘Register Now’. This is the most reliable solution to get up and running.

My trackball keeps getting stuck!
Trackballs are notorious for getting stuck and over time can cease to work properly due to the build-up of dust. One trick is to turn your BlackBerry face down and vigorously rub it over an A4 sheet of paper. It really does work.

Can I automatically dial conference call PIN numbers?
Oh yes, simply add an ‘x’ after the telephone number followed by a space and the PIN will be dialled automatically. For example- 01234567890x 123456# will initiate a call and then dial the PIN number automatically when the prompt appears, leaving you to say your name and join the call.

Where is the full stop key?
There isn’t one. Pressing space twice will insert a full stop and pressing space in a URL or email address will do the same automatically.

Can I use my jargon?
Jargon is a difficult area for smartphones because they try to guess what you are typing from a list of common English words. In options, go to custom dictionary and add as many words or phrases you use often. These should then be accepted when you type in future.
Image: custom.tiff  The Custom Dictionary offers the ultimate in personalised data input.

My signal bar seems to be inaccurate
It should be fine, but holding down ‘alt’ and typing N,M,L,L will bring up a numeric indicator instead for more precise information.

Why is the predictive text so bad?
The AutoText function in Options/AutoText can be tweaked to include as many words as you like and to cater for particular spellings you may use. With some work it could completely transform the way you type on a BlackBerry and is worth exploring to make your phone even quicker than before.

Can I search in attachments?
Yes, press ‘F’ and a dialogue will appear enabling you to do a quick text search.

My battery dies every day!
If you have a 3G BlackBerry turn it to 2G only. You will still receive emails very quickly and unless web browsing is vital, you can leave it turned off all the time.

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