50 common BlackBerry problems solved
How do I stop web pages loading
How do I stop web pages loading?
If a web page is taking too long, press the escape key to move on to another one.
The Memo app is too basic for me
Try ActionPad from www.s4bb.com which adds more features such as memo encryption, hotkeys, category switching and others. Don’t ignore the sheer speed of the default solution though.
Can I choose my currency?
Of course you can. Go to Options/Screen/Keyboard and look for the ‘Currency Key’ option. Here you can set your default currency easily.
Why are symbols so longwinded to use?
They aren’t. You can just hold the ‘sym’ key and tap the corresponding letter to the symbol you require. Once you have used it enough you should be able to do it from memory.
Where is the file manager?
In OS 5.0 there is a file manager built in, but for earlier operating systems go to media and then click Menu / Explore. Here you can check the contents of internal and external memory.
Why do I need to set ‘Out of Holster’ profiles?
Because it can make silencing your phone much quicker when in meetings etc. Simply holster your phone to have a pre-set profile become active and that’s all you need to do. It is worth spending a couple of minutes setting this up properly.
Is there an iTunes style service for BlackBerry?
Not really, but 7digital provides an excellent app which allows you to download music direct to your device over a 3G or Wi-Fi connection. It works very well and the tracks are often priced competitively with high bit-rates available for better sound re-production.
Can I find my contacts quicker?
By far the quickest way to find a contact is to simply start typing their name on the keyboard. You can then choose to contact them in a variety of ways through the menu.
Can I navigate to my apps quicker?
Yes. An application called QuickLaunch is designed to let you get to specific apps much quicker than via the default BlackBerry interface. It works by using a shortcut key to bring up your most used apps and is super quick to use once you are used to it.
Themes slow my BlackBerry down
This is quite common and can happen with many complex themes. The best advice is to stick with the default themes for best performance.
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i have a problem with the white bar on the bottom when you are in the bbm
i cannot see what im writing, while i write it… how can i fix it???
i can send what i wrote but i cannot see while writing
thanks
Very helpful post. I found this forum that gives some more solutions to common Blackberry issues. These really helped me out.
http://links.maas360.com/blackberrySolutions
I have a BB 9700 it showes I have 2 messages (envelope icon) but even when I deleted all of my emails and text messages it still indicates I have 2 unopened messages??
call log on my blackberry has disappeared. If i have a missed call i cannot retrieve it. Texts disappear if i do’nt save them. Any ideas
Have you looked at your call log as the envelopes that are on your screen might be missed calls.
The mouse on my 8520 freezes sometimes and even when I clean it and my hands, or turn it off and on again, it still doesn’t work. Sometimes it doesn’t work for at least 1 – 2 hours.
Battery was low on Bberry. It won’t turn on and when I connect to computer to recharge the red light comes on but nothing else happens…what is the problem?
Have you tried taking the battery out? That will reset the phone. Also if the battery ran out completely try charging from the mains rather than a computer, and leave it for a good few hours (maybe overnight).
The ringer alerts just go off by itself, although it is set on a ring setting
. I have tried security wipe which did not help. I’ve even had my handset
changed but the problem persists. Can anyone help?
The problem is with my daughter’s Blackberry. She downloaded some apps a few months ago and since then her bills have been getting more and more expensive. We eventually figured out that the phone is accessing the internet every day at midnight and she has now deleted all the apps. Unfortunately it is still doing it.
I would appreciate some advice please if anyone knows what the problem is.
Thanks
Can anyone help me please. I have a Bold 9780 and it “got wet!!” It is now working but the batter icon says it has no power and the light keeps flashing, but when you take the battery out and put it in another Blackberry it is fully charged, how a can I stop the warning light flashing and make the batter icon tell me h…ow much charge is left. Thank you from Hopeful !!!!
@Lynn
Did you leave it to dry out properly? Try cleaning the battery contacts, both on the battery and the phone with a soft cloth.
Hi there
problem with a BB CURVE 8510
Why is my reception breaking up every time i make a call.????its not my network because it works perfect on my old phone!!!!!what do i do BB?
My BB wont let me browse the internet now for some reason. It loads and takes its time and then doesnt do anything. Also having problems logging into facebook application, and im not recieving any emails?? Ive taken my battery out about 3 times now and no difference. Help me pleasee this is very frustrating!
whenever i type the letter a is automatically written, even when im in the middle of writing so the end product looks like this. “hey maaatea yoaau waanna gao aaout tonighata? take away the a’s and youll be able to read it.
how can if fix this?
My blackberry curve has been running out of battery ridiculously quickly in the past few days even though I charge it every night. Not only that, today I took the battery out and put it back in again and the white screen with the black square timer thing in the middle has been on the screen for hours! I plugged it in to charge then turned it on and the same screen has been there for hours still. Just wondering if anyone knew what was wrong with it? does it need a new battery or need replacing?
Hi guys and girls – new here so please bear with me. Does anyone know of any problems with the photo numbering/dating system on blackberrys??? Mine seems to pre date the photo i.e. a ph0to taken on 15th Feb 2011 would have the following filename IMG00263-20110205-1009 indicating the photo was taken on 5th feb 2011 and not the 15th feb 2011. Any help would be greatly appreaciated.
Cheers
D
Hello, I have the same problem as many of you.. My battery keeps dying at 50% no matter how long I charge it… A friend of mine has the same BB but doesn’t have the same issue… Should I replace my phone or what? And is the problem permanent?
Hi I’m reali frustrated coz I cnt play my music on my bb nymre evn my fone won’t ring plz does ny1 knw wats wrng and how I can fix it-tanx
my navigation button is not workin the small middle blaack button you use to get into everything. Help!
when i am pressing s on my blackberry sz coming up also w when i hit the space bar gc when i hit g or c all come up together
the prblem with my blackberry is slightly different to these problems. Everytime i turn it on it shows a ticking clock for around about 5 minutes, then when the home screen eventually loads i can scroll across the bottom menu but when i actually try to select one of the icons to read a text or any of the other features, it pops up with a box saying ‘confirm time and date’ and it wont let me select yes so this means i cant do anything off the home screen, does anyone know how i could fix this at home or would be able to reset it back to the factory settings?
Hey. I have a pearl 9105. From saturday the phone has just been rebooting, it reboots when I use bbm, facebook or I want to delete certain apps.. I have enough phone memory.sometimes it reboots and the trackpad don’t work. Sometimes it goes blank, then comes on with the hour glass frozen and reboots. Any help please.
i have a blackberry curve i cant get on any of my options or menu its completely froze i cant answer calls either, all my keys have gone funny aswell ive tried takin battery out numerous times but it doesnt wrk its still froze help me
heey evrytime a swithch on my bb it loads then it cumz up n sez reset n then when i press reset it shuts and cumz on agen and loadz then says resets agen so i dnt no wat ta du any help plz
me pueden ayudar con mi BB9700, resulta que hace 2 dias cuando quiero hacer una llamada o me llaman se siente como si fueran llamadas por pulso, es decir todo entrecortado, para lo demas el telefono funciona bien pero no me deja hacer ni recibir llamadas, que puede ser????
Hi, People on my list who i added at different time spans are seeing diff status updates and not seeing my most recent one. Some are seeing my status from 3 weeks ago while others are seeing from last week and others are still seeing some from 1 month and a half ago!! I added myself to see the problem and then deleted myself but so far even afterward when i update my stat it is stuck on the previous stat, so i know a simple matter of deleting people and adding them back will not help. Can anybody assist me? Oh and i updated my phone twice already. Plz help
Heyy, i updated an email update and then rebooted my phone. now the phone will only open up the Blackberry load page, the load reaches fully loaded but then nothing happens!
can you please help, it just wont do anything but stay on this screen…
My problem is, when i turn my BB off and on again, all my text messages get grouped together. Say iv text Lee, all the ones iv sent will be first, then all the ones hes sent… Not a major problem but highly annoying
x
I have lost my text icon on my screen, does anybody know how to get it back?
my trackpad is stuck wont move at all,ive tried everything,ive tuck the battery out,and rubbed it on a a4 sheet of paper,and still wont move could anyone solve this??
My my blackberry curve 8520 has been switched of for about 1month and now it just wont turn on!
Any help please???
i’ve restarter my blackberry by taking out the battery and putting it back but for some reason the red screen is not coming on, any ideas?
kan je opeens een foto ontvangen van iemand waar je mee in gesprek zit op ping, terwijl die gene niks heeft verstuurd of die foto op zijn bestanden heeft ??
am havin an issue with ma bb…it as bin blackberry loading for over 3 hrs now…..its not coming up….jst hanged not boothing..what can i do….pls email me bello.teslim@yahoo.com
My problem is voice reading afther I get an email sms or mms I’ve tried
Putting my phone of take battery out silent on ringtones don’t help tried the display text
Thing I don’t know wht to do can u pleaase help
Heyy, i downloaded a new theme (water theme) update and then rebooted my phone. now the phone will only open up the Blackberry load page, the load reaches fully loaded but then nothing happens!
can you please help, it just wont do anything but stay on this screen…please i need help ASAP…thanx
no key is working on the phone too d only keys that works are the ctrl alt,del and av done dat several times but still nothing happend it doesn’t show d network bars too everything is off . i seriously need your help please
Does anybody know how to find a downloaded bluetooth message on a blackberry curve 9300?
Does anyone know why my camera flash does not turn off?
so my problem is that when my phone died it always reboots so when it loads with the white bar it always freezes at 3/4 of the way . no matter how many times i take my battery out or leave it out or charge it , it wont load fully . PLEASE HELP !
I have a problem with the blackberry curve 9300. It is not letting me scroll up onto the time and date bar and the one below it. I has been working fine for the past month ever since put it on charge lastnight, took it out and found this problem. Don’t know what to do!?
my blackberry wont let me call out or recieve calls. can anyone help
When I try to write a message or on my bbm I click in the box and can’t write because the button moves. And also I can’t zoom in and out my camera from the middle black button.
My 9700 blips everytime it comes out of wallet< unable to stop it and driving me mad. Can anyone help?
I have took my battery out and the White bar across the screen keeps getting stuck half way, so I took the battery out again and it’s done the exact same thing. What can I do to get it to come on!?
I’ve took the battery out of my phone came to put it back on and the White bar that comes across the screen keeps freezing half way I’ve left it for a while and nothing changed so I took the battery back out a few times and the same thing happens, what can i do?!
I have the email icon showing that I have an email but I don’t! I cannot get rid of it despite taking the battery out overnight last night, rebooting twice, switching the phone on & off loads of times. It just won’t go away. Has anyone else had this problem? If so, how do i resolve?
My blackberry has messed up loads of times now, I have a bold, and even after I have read texts etc. The indicator still flashes, aswell my phone is slow, takes twice as long to load when I replace the battery to load as it used to, and just freezes randomly, then on top of all that it doent seem to work very well with downloading apps and using them, I have no idea what could cause all of this but I’ve had no luck trying to reset my phone to factory settings, my bbm doesn’t work either, any suggestions?
I cannot recieve emails on my phone any more. When i send an email it says user account is in INVALID mode, can any one help me?
Hally, you really should try to write correctly, it may help people understand what on earth you are trying to say. Bizarre or what!
my bb bold 9700 wont let me ring out and it wont let me send texts out does anyone have any ideas hows to sort it its been messing up for a while now ive tryed turning the fone off and i tryed to take the bat out and nothing i just bloody think that black berry custums should bloody take there fones off the shlaves and stop selling them untill they fixed this shit whos with me
I swapped phones with my partner, now every time he deletes a contact off his phone it deletes it on mine also and vise versa? Blue tooth or wi fi is not connected.
hello i had blackberry now for 13 months , and i had a new phone case put on completly i had the screw taken out and my signal is still not working someone help me plz : x
ive had a blackberry now for 13 months and i had a new case put on it a few months ago , and i had to go and get it repaired because i ahd a stuck screw in it. i had it taken out and i dont knowwhy my signal is not working now
help me pplease
my signal is not working why?
Hey
I’ve had my convenience keys set for the right side to be bbm for as long as I’ve had my phone, about 2 years, and as of this morning, every time I press the right side convenience button to see my bbm the camera turns on as well. Its starting to get on my nerves, I’ve tried resetting it, and have reset the Convenience keys twice, but no luck. Any Ideas????
hi guys. heres my problem with the stupid bb curve 9300.. had it 2 months and the nav button has developed its own personality, it likes to wander off all over the screen and if i text or bbm someone it comes up with letters i never knew existed.. im at my whits end with it. problem seems to occur at night. anyone else had the same problem ? thanks in advance
I syncronised my bb curve 8520 with my e-mails and ever since the battery hardly lasts beyond two hours and the phone gets hot everytime. The timer icon keeps appearing every time and the phone is now slow. Before that the battery would last two days. How do I reset it to the original set-up? I can do without mails on my phone
hello people,i have a bb bold 9780 which seems to have frozen on the bb id sign up page,anyine with any ideas?
please i have a problem my blackberry was showing complete white screen i switched it off and on it after booting a white screen will appear written blackberry and a small clock will loading in front of it and my led light is green yellow and red please what is the cause please help me out please reply soon or email me @ theochinm@yahoo.ca.Tanx waiting for your reply.
Worst phone I have had! It freezes, its slow and has so many other faults its unreal! Last one packed bp so orange sent me another which is even worse! Counting down the days til I can upgrade!!
I have a facebook message in the Message folder on my phone that I can not delete. Anyone any ideas on how I can solve this pse ?
Help, I’ve got an blackberry 9300, it use to download over a 100kb per second but lately it hardly get to 20kb per second, is there something wrong with my 3g? How could I fix this?
My BB Torch keeps splitting my SMS text messages on outgoing texts and only letting me input 59 characters – Any ideas I have got a new phone but still the same thing is happening.
i am using bb tour 9630 since 5 months and in the starting it was good there was not any problem but since one month m getting my balance deducted regularly i contacted to the reliance customer care but they are telling that m using net but m not evn opening the net. doeg any one have any idea how ll i solve my problem?
Hi
My problem also seems to be with the battery, but I’m not sure. I have a BB 8520 and everytime my battery reaches halfway, the screen goes white and my phone switches off. It will not reboot until I plug my charger in.
Funny thing is, this problem only started when I tried to download an app. Is there a way to fix it? Without sending in my phone for repairs?
I don’t really want to buy a new battery either.
Although on that topic, my battery cover is loose on one side, no idea why. Can someone please, please help with this problem? It’s driving me mad!
Email: azraa_p@hotmail.com
Thank you!
try holding the alt, right shift button and the delete button together at once, this should reset the bb without pulling the battery.
once i’m turning on the phone, the writing on the screen says : app error 523 “reset” i press the reset then nothing happen what shell i do? help please. thanks
p.s. my phone is bb 8520-arabic-white bundle 465
HELP ME
I was on bbm and den coz it had frozen I rreboooted it and wen I went bac on it I couldn’t find the bbm icon I don’t no wat 2 do I only hve a bb for bbm !!!!!!:@
hi can anyone help please, i have got a blackberry 9700, and when i try to message people 3 small boxes pop up in the middle of the screen, and then stops me writing my message until i press the home key then it will let me carry on why is this please anyone, nit is driving me mad takes ages to write a message many thanks if you can help
Hi I got 8520 curve its freeze none of button working try restart nothing work can u help thanks
I have a black berry and my ‘A’ key seem to have a mind of its own when i’m writing a text all of a sudden the it goes ‘aaaaaaaaaaaaaaaaaaaaaaa’ and the ‘A’ key locks my phone so when i’m using my phone it just locks has any one had this problem and if they have please help. I haven’t had this phone long and don’t want to have to replace it, plus my warranty ran out about a month ago.
when ever i send a bbm or txt i get a red clock any idea whats wrong with my phone???
whenever i type the letter a is automatically written, even when im in the middle of writing so the end product looks like this. “hey maaatea yoaau waanna gao aaout tonighata? take away the a’s and youll be able to read it. Aaaaaaaaaaaaaaaa haaave will of it’s own
how can if fix this? Pls help
Hi there, i bought a 9360 and the battery goes flat within less than a day. plus if i go on the internet or facebook the phone get warm. Im really consurned. please anyone out there that knows somwthing or how to fix it pls let me know…
I av blackberry curve which I av downloaded a lot of application suddenly it went off and rebooted and it tells me reload software:552.and I av removed d battery several times without no change.anybody who could help should render please
my blackberry keeps restarting and shutting down repetitively without getting to the main screen?
Thank you for some of the info it helped with a problem of my browser being slow!!! Now I wish u get more info for us. I now know the following aswel. Alt Del you can delete your log/ alt shift del u can restart phone without battery pull!
The camera zoom has stopped working? The track ball still moves fine it just does not give me the option to zoom in or out?
Can anyone help please?
i have a bb bold 9780 and sometimes it restarts itself the red light switches on after it goes off then randomly comes on. anybody know whats the problem?
my blackberry stops loading when it reaches
a certain point & stuck so help me
what must i do?????
i should have my 500 texts and 500mb internet . but my texts are working but internet not when i click on it , it tells me to contact service provider ? what should i do ??
I have got problem with my blackberry 9360 model number- RDD71UW- when i insert my sim card it asked me pin code I put the correct pin cod number then it asked me your current Sim card requires an unlock code would you like to unlock it ? I choose d ” yes” and bring a box to write a phone code number unfortunately I tried 10 times ,all my trial went wrong, then I went to telephone station to unlock it ,but they said if you tried ten time, we do not able to unlock it. what shall I do ? this problem happen with a thousand ETHIOPIAN people
hiya am just makeing a comment to see if anybody nos how to help me… My phone is turning on an is reaching my password to turn the phone on when i go to input my password it wont let me type it in any help would be verry greatful Thanks!
pls my bb bold 9650 is showing ACTIVATION REQUIRED n i tried but it not going off pls any help?
hi just sent a text to friend and it came back twice as is invalid or does not subscribe..
My blackberry tour doesn’t last for more than 1 hour no matter how long I charge it I started using for barely a week
my blackberry 8900 shows a black clock in the middle of the screen which slows everythink down as i have to wait until it dissapears,
hiya its leah i dowloaded a theme on my bb curve 9300 i accisenlty turned my phone ofrf so i yurned it back on and wheni type my password in it keeps freezing so i cant go on my bb its been happening for the last couple of days can somebody help me please ASAP
i have blackberry bold 9000 have problems with bbm finally could invite on bbm now they recieve my invites and messeges but i dont recieve theres i have delete and installed bbm and done hard reboot with battery still nothing and no one know how to help me.my service provider says all my settings right
Hello I have a bb 9300 and I need help with my trackpad! Its keeps scrolling by itself! How do I make it stop??? Help
My BB Bold doesn’t recognise caller when the phone is locked. This is particularly annoying wiyh texts, because the BB can’t work outwho it is from, it just says it is feom the sender of the oldest text on my phone at the time. Ibelieve this is a known problem, but does anyone have a fix?
my blackberry will only switch on half
way
my phone got wiped and now is asking for my memory card pin but i dont have a pin on it…what do I do??
i cannot switch off a off my blackberry 9360 as i get a message saying it will switch back on again in 24 hours meaning i cannot switch it off,,, help
hi my blackberry curve 8520 had full battery this morning and randomly turn off when i put it on charge the red light comes on and the screen pops up with a battery with a lighting bolt threw itthen switches off no matter what i try my phone will not trn on ive tried taking the battery out and putting it back in but that doesnt seem to work and unless the charger is plgged in the red light wont come on help !?!
i turned my bb off and then on agin and it has just come up as a white screen with an image in the middle and writting underneah which says reload software: 552, i reall dont no what this mean will someone please tell me ?????